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Tech Support :: Information Technology
Wireless Networking Trouble Ticket Request Form

Contact Information
Name  *
Telephone  *
Email  *
ONUnet Username  *
Building  *
Room

Device Information
Device Type: *



Other:

Operating System  *
Operating System Version  *

Problem Information
Description:  * (What conditions lead you to believe that you are experiencing a network problem?)

Do you know if any other wireless-equipped computers in the building can connect via wireless?  *





When was the last time wireless worked for you?  *
Date:
Time:

Open your Airport control panel (Apple) or Windows wireless application. Does it tell you that you are connected to "Judah"?  *




Have you moved your computer recently?  *




Do you get a signal strength reading?  *




If yes, how strong is the reading?  *




Additional Comments
* denotes a required field